1. Who is responsible for your data
NeuronaIA, based in Mexico, is the data controller responsible for processing your personal data, in accordance with the Mexican Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and its regulations.
Controller contact: info@neuronaia.cloud
2. Personal data we collect
We may collect the following personal data:
- Full name
- Email address
- Phone or WhatsApp number
- Company or business name
- Any information you volunteer through our contact forms
We do not collect sensitive personal data such as ethnic origin, health status, religious beliefs, sexual orientation or biometric data.
3. Why we process it
Your personal data is used for the following purposes:
- Responding to information requests and contact messages
- Scheduling appointments and consulting calls
- Sending quotes and service proposals
- Following up on the business relationship
- Sending relevant communications about our services, with your consent
4. Sharing your data
Your personal data is not transferred to third parties without your consent, except where the law expressly allows it. We may use third-party tools, such as email and messaging platforms, to manage communication; those providers operate under their own privacy policies.
5. Your rights over your data
You have the right to access, correct, delete or object to the processing of your personal data. To exercise any of these rights, send a request to info@neuronaia.cloud including:
- Your full name and contact details
- A clear description of the data your request covers
- The right you wish to exercise (access, correction, deletion or objection)
- Any document that helps us locate your data
We answer requests within a maximum of 20 business days.
6. Cookies and tracking technologies
This website may use cookies and similar technologies to improve the browsing experience and analyze site traffic. You can configure your browser to reject cookies, although doing so may affect how parts of the site work.
7. Changes to this policy
We may update this Privacy Policy at any time. Any change is published on this page along with the date it took effect, so it is worth checking back from time to time.
8. Contact
If you have questions about this Privacy Policy or about how your data is handled, write to us at: info@neuronaia.cloud
This privacy notice is issued under the Mexican Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and its regulations, in force in the United Mexican States.